Terms & Conditions

Applies from 5 October 2026

Overview

•   Joining is free. Download the Marugame app, register, and you’re in. The app is the only way in — there’s no card and no wallet pass.
•       Collect a stamp every time you visit and spend over £7. One stamp a day, and your stamps unlock rewards as you go.
•       Your stamps never go backwards. Using a reward doesn’t cost you stamps or drop you a level. Only not visiting does.
•       Rewards land in your app and each one shows its own use-by date.
•       Most rewards need you to spend over £7. Where a reward works differently, it says so on the reward and below.
•       Use your rewards in-store — at the till or at one of our self-service kiosks.
•       We’re UK only, and your stamps and rewards work at participating Marugame restaurants in the UK.
•       These terms replace all previous Marugame Club terms, and we may change the Club or its rewards at any time.

Joining

You can join if you’re 16 or over, live in the UK, have your own email address, and have downloaded the Marugame app.

Membership is free, and it’s personal to you. That means one account each — you can’t pool, share, gift or sell stamps, rewards or accounts, and they have no cash value.

You can hold one tier only. You can’t be on both Student and Local Business.

If you delete the app, don’t worry. Reinstall it and log back in — your stamps, level and rewards live on your account, not your phone.

Earning stamps

Spend over £7 and you’ll earn a stamp. Scan your Marugame Club QR code from the app at the till or kiosk before you pay.

You can earn stamps when you:

•       eat in
•       order at the counter to take away
•       order at a self-service kiosk
•       order Click & Collect

One stamp per day, however many times you visit.

Delivery doesn’t earn stamps yet. We’re adding it on marugame.co.uk in January 2027.

1. These Terms

1.1 These terms and conditions (the “Terms“) govern membership of the Marugame Club (the “Club“), a loyalty programme operated by Karali Group Limited (company number 09319530), registered office Avon House, Arden Road, Ealing, London W13 8RP (“we“, “us“, “our“).

1.2 By registering for the Club you accept these Terms. If you do not accept them, do not register.

1.3 These Terms take effect on 5 October 2026 and supersede and replace in full all previous terms and conditions of the Club and all terms and conditions of the Previous Scheme. Where any earlier document, communication or material — including previous terms, frequently asked questions, emails, printed cards, in-restaurant materials or content within the App — is inconsistent with these Terms, these Terms prevail.

1.4 Nothing in these Terms excludes, restricts or affects your statutory rights as a consumer.

1.5 You may contact us about the Club at Konnichiwa@marugame.co.uk.

2. Definitions

2.1 In these Terms:

•       “Account” means your Marugame Club account held within the App.
•       “Always-On Benefit” means a benefit attaching to a Level or Tier and available on each qualifying visit, as set out at clause 11.
•       “App” means the Marugame mobile application.
•       “Level” means Level 1, Level 2 or Level 3, determined under clause 9.
•       “Member” means an individual holding a valid Account.
•       “Milestone Reward” means a Reward unlocked on registration or on reaching a Stamp total, as set out at clause 10.
•       “Participating Restaurant” means a Marugame restaurant in the United Kingdom participating in the Club.
•       “Previous Scheme” means the Marugame Club loyalty programme operated before 5 October 2026.
•       “Qualifying Transaction” means a transaction at a Participating Restaurant of more than £7.00, calculated before the application of any Reward or Always-On Benefit, except where these Terms state that no minimum applies.
•       “Reward” means any voucher or entitlement issued to your Account.
•       “Stamp” means a unit of credit recorded against your Account.
•       “Tier” means the Student Tier or the Local Business Tier.

2.2 Headings are for convenience only and do not affect interpretation. References to a “day” mean a calendar day. Where these Terms permit us to act at our discretion, that discretion is exercised reasonably.

3. The Club and Participating Restaurants

3.1 The Club operates only at Participating Restaurants in the United Kingdom.

3.2 Stamps, Levels, Rewards and Always-On Benefits carry no value, entitlement or recognition at any Marugame, Marugame Udon, Marugame Seimen or Toridoll-operated or franchised restaurant outside the United Kingdom, and may not be earned, transferred, redeemed or honoured at any such restaurant.

3.3 We may add or remove Participating Restaurants at any time. Where a restaurant ceases to participate or closes, your Stamps and Rewards remain valid at other Participating Restaurants.

4. Eligibility and Membership

4.1 Membership is open to individuals who are aged 16 or over, resident in the United Kingdom, hold a valid personal email address, and have downloaded the App and completed registration.

4.2 Membership requires the App. There is no card, wallet pass, web or in-restaurant route into the Club.

4.3 Membership is free.

4.4 Membership is personal to you. You may hold one Account only and one Tier only. Accounts, Stamps, Levels, Rewards and Always-On Benefits are not transferable and may not be sold, exchanged, gifted, pooled, assigned or shared. They have no cash value.

4.5 Membership is not open to any person acting in a business capacity in reselling Marugame products, save under the Local Business Tier at clause 19.

4.6 We may decline any application for membership at our discretion.

5. Your Account

5.1 You are responsible for the accuracy of the information held on your Account, and for maintaining current contact details.

5.2 If you uninstall the App you may reinstall it and log in again. Stamps, Levels and Rewards are held against your Account and not against your device.

5.3 Registration for the Club and consent to marketing communications are separate. You select your marketing preferences on registration and may change them at any time within the App. Irrespective of those preferences, we will send you communications relating to the operation of your membership, including Stamps earned and Rewards approaching expiry.

6. Earning Stamps

6.1 You earn one Stamp for each Qualifying Transaction, subject to clause 6.3.

6.2 To earn a Stamp you must present and scan your Club QR code from the App at the till or at an in-restaurant self-service kiosk before payment is taken. Stamps will not be awarded retrospectively.

6.3 A maximum of one Stamp may be earned per calendar day, irrespective of the number of visits or transactions, save where clause 7 applies.

6.4 Stamps may be earned on dine-in, counter-served takeaway, in-restaurant self-service kiosk and Click & Collect transactions.

6.5 Delivery transactions do not earn Stamps. We anticipate extending Stamp earning to delivery orders placed through marugame.co.uk in January 2027. Delivery will not become a redemption channel.

6.6 Stamps are not awarded on any transaction that is subsequently cancelled or refunded, and we may reverse Stamps awarded on such a transaction.

7. Bonus Stamps, Double Stamps and Location Stamps

7.1 We may from time to time offer Bonus Stamps for actions other than a single qualifying visit, including providing feedback, following our social channels or leaving a review. Bonus Stamps are offered at our discretion, are subject to the terms published with each promotion, and are not an entitlement of membership.

7.2 We may from time to time offer Double Stamps in respect of specified dishes or periods. Where a Double Stamp promotion applies, it overrides the limit at clause 6.3 for that transaction.

7.3 We may from time to time offer Location Stamps for visiting different Participating Restaurants, or a specified Participating Restaurant, within a period we set. Each such promotion is subject to its own published terms.

7.4 Bonus Stamps, Double Stamps and Location Stamps are credited to your Stamp balance and count towards your Level in the same way as Stamps earned under clause 6, and are subject to the expiry provisions at clause 8, unless the relevant promotion states otherwise.

7.5 No Stamp or Reward is conditional upon the content or rating of any review. We do not require a review to be favourable.

8. Validity and Expiry of Stamps

8.1 Your Stamps share a single expiry date. That date is six (6) months after the date of your most recent Qualifying Transaction.

8.2 Each Qualifying Transaction resets the expiry date applying to your entire Stamp balance to six months from that transaction. By way of illustration: a Member earning Stamps in January, February and March holds all three Stamps to the following September; a further Qualifying Transaction in April extends all Stamps then held to the following October.

8.3 Where six (6) months elapse without a Qualifying Transaction, your entire Stamp balance expires. Your balance returns to zero, and you begin accruing Stamps again on your next Qualifying Transaction.

8.4 Expired Stamps cannot be reinstated.

8.5 Redeeming a Reward or using an Always-On Benefit does not reduce your Stamp balance and does not affect your expiry date.

9. Levels and Level Reviews

9.1 Your Level is determined by your Stamp balance as follows:

•       Level 1 — 1 to 5 Stamps
•       Level 2 — 6 to 9 Stamps
•       Level 3 — 10 or more Stamps

9.2 You attain a Level immediately upon earning the Stamp that reaches the relevant threshold, and the Always-On Benefits of that Level become available from that point.

9.3 Levels are cumulative. A Level 2 Member holds the Always-On Benefits of Level 1 in addition to those of Level 2. A Level 3 Member holds the Always-On Benefits of Levels 1, 2 and 3.

9.4 Progression is one-way in respect of redemption. Redeeming a Reward, using an Always-On Benefit or spending at a Participating Restaurant will never reduce your Stamp balance or your Level.

9.5 Levels are reviewed every six (6) months.

9.6 Inactivity is the only circumstance in which you lose a Level. Where your Stamp balance expires under clause 8.3, your balance returns to zero and your Level is removed. You hold no Level until you earn your next Stamp, whereupon you re-enter at Level 1.

9.7 Where your Level is removed under clause 9.6, we will issue to your Account a Reward entitling you to any regular udon or rice bowl for £5.00, valid for 30 days from issue. That Reward is issued at our discretion, is not an entitlement of membership, and may be issued again on any subsequent removal of Level.

9.8 Milestone Rewards already unlocked are not unlocked again following the expiry of your Stamp balance.

10. Milestone Rewards

10.1 On registration, and on reaching the Stamp totals below, you unlock the following Milestone Rewards. Each is issued to your Account within 24 hours of the qualifying event and is accordingly not redeemable in the transaction that gave rise to it.

•       On completing registration — two (2) classic tempura. Valid 30 days. Qualifying Transaction required.
•       1st Stamp — one (1) portion of Udonuts. Valid 60 days. Qualifying Transaction required.
•       4th Stamp — one (1) free small udon or rice bowl. Valid 60 days. No minimum spend applies.
•       7th Stamp — buy one udon or rice bowl and receive a second free, any size. Valid 60 days. Qualifying Transaction required.
•       9th Stamp — one (1) free regular udon or rice bowl. Valid 60 days. No minimum spend applies.

10.2 Each Milestone Reward may be unlocked once per Member, ever. Because Stamps accumulate and are not reduced by redemption, each milestone is passed once. Milestone Rewards do not repeat, do not reset, and are not reissued in the circumstances described at clause 9.8.

10.3 In respect of the 7th Stamp Reward: both bowls must be purchased in the same transaction; the free bowl must be of equal or lower price and of the same size or smaller; no supplement may be paid to upgrade the free bowl; and the transaction earns one Stamp only.

10.4 Limited-time, seasonal and promotional dishes are included in the 4th, 7th and 9th Stamp Rewards.

10.5 Beyond the 9th Stamp there are no further Milestone Rewards. Value at Level 3 is delivered through Always-On Benefits.

11. Always-On Benefits

11.1 The following Always-On Benefits attach to the Levels and Tiers shown and are available on each qualifying visit for so long as you hold the relevant Level or Tier:

•       Level 1 — 50% off Kake Udon, BK Udon and Creamy Vegan Udon, any size, all day on Mondays including bank holiday Mondays. One discounted bowl per Member per day. No minimum spend applies.
•       Level 2 — the Katsu Meal Deal at the member price of £9.95, from opening until 6pm, every day.
•       Level 2 — the Member Meal Deal at £15.00, comprising two classic tempura, a soft drink and a regular udon or rice bowl, from 5pm, every day.
•       Level 3 — 15% off food and drink, on a transaction of £15.00 or more.
•       Level 3 — one Marugame pin, issued once on attaining Level 3, while stocks last, collected in a Participating Restaurant and with no cash alternative.
•       Level 3 — discretionary items offered at the counter, in accordance with clause 11.6.
•       Student Tier — 10% off, on a transaction of £10.00 or more.
•       Local Business Tier — 10% off, on a transaction of £15.00 or more.

11.2 One Always-On Benefit may be used per transaction. Where you hold Always-On Benefits of more than one Level or Tier, you may use one of them in any transaction. Accordingly, a Level 3 Member may elect to use a Level 2 Always-On Benefit in place of the 15% discount at clause 11.1.

11.3 Percentage discounts apply to food and drink only and do not apply to service charge, gratuities, delivery or packaging charges, gift cards or merchandise.

11.4 Always-On Benefits are available on dine-in and counter-served takeaway transactions and at in-restaurant self-service kiosks. They are not available on Click & Collect orders placed in advance of arrival, or on delivery.

11.5 The Marugame pin is issued once and is not a per-transaction benefit.

11.6 Discretionary counter items are offered at the discretion of our teams, are subject to availability, and are not an entitlement of Level 3 membership. A failure to receive such an item is not a breach of these Terms.

12. Birthday Reward

12.1 We will issue to your Account one (1) complimentary drink on the date of your birthday, valid for 14 days from issue.

12.2 No purchase is necessary and no minimum spend applies to the Birthday Reward.

12.3 The Birthday Reward may be taken as a soft drink or, where you are aged 18 or over, as an Asahi. We operate Challenge 25 and may require proof of age. Alcohol will not be offered to any Member recorded as under 18.

12.4 Your date of birth must have been recorded on your Account at least 30 days before your birthday for the Birthday Reward to be issued, and may not be amended more than once.

13. Win-Back Rewards

13.1 Where you have not completed a Qualifying Transaction for a period determined by us, we may issue the following Rewards, each valid for 30 days from issue:

•       Level 1 — two (2) classic tempura
•       Level 2 — £5 off, on a transaction of more than £10.00
•       Level 3 — one (1) regular udon or rice bowl for £5.00

13.2 Where you have not completed a Qualifying Transaction for a longer period determined by us, we may issue the following Rewards, each valid for 30 days from issue:

•       Level 1 — £5 off, on a transaction of more than £10.00
•       Level 2 — one (1) regular udon or rice bowl for £5.00
•       Level 3 — one (1) free regular udon or rice bowl

13.3 Win-Back Rewards are issued at our discretion and are not an entitlement of membership. We determine the periods of inactivity that give rise to them, the Members to whom they are issued, and whether to issue them at all in any period. A failure to receive a Win-Back Reward is not a breach of these Terms.

13.4 We may suppress a Win-Back Reward where a Reward has been issued under clause 9.7 in respect of the same period of inactivity.

14. Refer a Friend

14.1 A Member who refers a new Member receives £5 off, valid for 60 days from issue and redeemable on a transaction of more than £10.00.

14.2 The referred person receives the registration Milestone Reward at clause 10.1 only. No separate or additional Reward is issued by reason of referral, and that Milestone Reward is not duplicated, doubled or reissued.

14.3 The £5 off is issued once the referred person has (a) downloaded the App and completed registration using the referring Member’s referral code or link, and (b) completed their first Qualifying Transaction. Both steps must be completed within 30 days of the code or link first being used, failing which no Reward is issued to the referring Member.

14.4 To be referred, a person must be genuinely new to the Club. A person does not qualify where they hold, or have previously held, an Account or an account under the Previous Scheme, including any account migrated to the Club, or where they share a household, device or payment card with the referring Member.

14.5 The referral code or link must be entered during registration. It cannot be applied to an existing Account and Rewards will not be issued retrospectively.

14.6 A maximum of two (2) successful referrals per Member per calendar month qualify for the £5 off. Referrals in excess of that cap do not earn a Reward and are not carried forward.

14.7 A person may be referred once only, and by one Member only.

14.8 Referral codes are personal to the Member and may not be transferred, sold or offered for resale. We may withhold or cancel Rewards, and suspend or close Accounts, where we reasonably believe a referral is not genuine, or where a code has been published, distributed at scale, or posted to a coupon, deal or discount website.

14.9 Referral Rewards are not available in respect of Tier benefits. You must not provide another person’s personal data to us without their agreement.

15. Seasonal and Promotional Offers

15.1 We may operate seasonal, limited-time and reactive promotions. Each is subject to its own published terms, which apply in addition to these Terms and prevail to the extent of any inconsistency.

15.2 The following promotions are currently scheduled:

•       Mount Fuji Matcha, 19 to 31 October 2026 — a Member purchasing a Mount Fuji Matcha within that period receives a Reward entitling them to any matcha drink on the menu, free of charge, on a subsequent visit. Valid 30 days from issue. Redemption requires a transaction of more than £7.00. The promotion may be triggered once and redeemed once per Member. A Reward issued under this promotion does not itself trigger a further Reward.
•       Chilli Crisp and Ryu-Bowls, throughout November 2026 — a Member ordering a Chilli Crisp or Ryu-Bowl receives a Double Stamp on that visit, in accordance with clause 7.2. Available once per Member.

16. Redemption of Rewards and Always-On Benefits

16.1 Redemption requires a Qualifying Transaction, except in respect of the Rewards at clauses 9.7, 10.1 (4th and 9th Stamp) and 12, and except where a Reward states a different minimum. Where a Reward states a minimum of more than £10.00, that minimum applies in place of the Qualifying Transaction threshold.

16.2 Rewards and Always-On Benefits may be redeemed in-restaurant only, at the till or at an in-restaurant self-service kiosk. They may not be redeemed on Click & Collect orders placed in advance of arrival, or on delivery through marugame.co.uk or any third-party platform, notwithstanding that those channels may earn Stamps.

16.3 You must present and scan your Club QR code from the App before payment is taken. Rewards and Always-On Benefits cannot be applied after payment, and no refund, credit or reissue will be given.

16.4 One Reward may be redeemed per transaction. Rewards may not be combined with one another, or with any other voucher, discount, promotion, staff discount or third-party offer.

16.5 One Reward may be used alongside one Always-On Benefit. In that event the Reward is applied first and any percentage discount is applied to the balance remaining. Any applicable minimum spend is measured on the transaction value before either is applied.

16.6 A Reward is applied to a single transaction and is exhausted at that point, whether or not its full value is taken. Where a Reward has a stated value and the transaction value is lower, the balance is not refunded or carried forward.

16.7 Rewards have no cash value and may not be exchanged for cash, credit, gift cards or another Reward. No change is given.

16.8 Rewards may not be redeemed against the purchase or top-up of a gift card.

16.9 Each Reward expires on the date stated on it. Expired Rewards cannot be reinstated or extended.

16.10 We may exclude specified items, dates or Participating Restaurants from any Reward. Exclusions are stated with the Reward in the App.

17. Substitution and Availability

17.1 No substitutions are available, save as provided at clause 17.2. Rewards and Always-On Benefits must be taken as described and may not be exchanged for a different item, a different size, cash, credit or another Reward.

17.2 Where a Reward or Always-On Benefit is for a Kake Udon, you may instead take a Creamy Vegan Udon or a BK Udon in the same size.

17.3 The substitution at clause 17.2 operates in one direction only. No other item may be substituted, and in particular a free bowl, free Udonuts, free tempura or a buy-one-get-one-free Reward may not be exchanged for a Kake Udon, Creamy Vegan Udon or BK Udon.

17.4 All Rewards and Always-On Benefits are subject to availability. Menu availability varies by Participating Restaurant.

17.5 Where the item comprising a Reward is unavailable on your visit, and clause 17.2 does not apply, the Reward is not consumed. It remains on your Account and may be redeemed on a subsequent visit up to its expiry date. No alternative item and no cash equivalent will be offered.

17.6 Where an item comprising a Reward is permanently withdrawn from our menu, we will notify you within the App and may substitute a Reward of equal or greater value.

18. Student Tier

18.1 The Student Tier is available to Members currently enrolled at a recognised United Kingdom educational institution.

18.2 To join, you must verify your status using a valid institutional email address, for example an address ending .ac.uk, and provide your expected graduation or course end date.

18.3 On verification you receive the Tier welcome Reward of two (2) classic tempura, valid 30 days, and the Always-On Benefit at clause 11.1.

18.4 The Student discount applies to your own purchase only, is non-transferable, and may not be applied to another person’s order, to group orders, to catering or to company entertaining, nor to a shared bill beyond your own items where the Participating Restaurant is able to identify them.

18.5 Verification is not permanent. We may require re-verification at any time and will do so at least annually. Student Tier status ends automatically on your recorded graduation or course end date, or where you fail to re-verify within 30 days of being asked. Your membership, Stamps and Level are unaffected.

18.6 We may suspend or cancel Student Tier status where we reasonably believe eligibility is no longer met or verification details have been misused.

19. Local Business Tier

19.1 The Local Business Tier is available to employees and owners of businesses located in the vicinity of a Participating Restaurant. A valid Local Business code is required to register, and we may require proof of business association.

19.2 On verification you receive the Tier welcome Reward of two (2) classic tempura, valid 30 days, and the Always-On Benefit at clause 11.1.

19.3 The Local Business discount applies to your own purchase only, is non-transferable, and may not be applied to group orders, catering or company entertaining.

19.4 We may require re-verification at any time, and may suspend or cancel Local Business Tier status where we reasonably believe eligibility is no longer met or a code has been misused.

20. Migration from the Previous Scheme

20.1 Members of the Previous Scheme are migrated by reference to their total number of recorded visits in the 12 months to 5 October 2026, and not by reference to their Previous Scheme balance.

20.2 On downloading the App and logging in, migrated Members receive the following opening position and migration Reward. Each migration Reward is valid for 90 days from first login.

•       1 visit — 1 Stamp, Level 1, and free tempura
•       2 to 3 visits — 2 Stamps, Level 1, and free tempura and free Udonuts
•       4 visits — 4 Stamps, Level 1, and a free bowl
•       5 to 7 visits — 5 Stamps, Level 2, and free tempura
•       8 to 9 visits — 8 Stamps, Level 2, and a free bowl
•       10 or more visits — 10 Stamps, Level 3, and 25% off

20.3 A “visit” means a transaction recorded against your Previous Scheme account at a Participating Restaurant.

20.4 Members with no recorded visit in the 12 months to 5 October 2026 are not migrated. Such persons remain on our database subject to their marketing preferences and may join the Club at any time, receiving the registration Milestone Reward at clause 10.1.

20.5 Migration requires you to download the App and log in. Migration Rewards are subject to these Terms, including clauses 16 and 17.

21. Misuse and Suspension

21.1 We may suspend, reset or close an Account, cancel Stamps, Levels, Rewards and Always-On Benefits, and decline future membership, where we reasonably believe that:

•       more than one Account is held, or an Account has been opened in another person’s name or using false information;
•       Stamps or Rewards have been purchased, sold, shared, pooled or transferred;
•       Stamps have been obtained without a genuine purchase, or on a transaction subsequently refunded;
•       the App, a QR code or our tills have been tampered with or used in an unintended manner; or
•       our teams have been subjected to abuse.

21.2 We will notify you of the reason for any action under clause 21.1. You may ask us to review that decision by writing to Konnichiwa@marugame.co.uk.

21.3 Our teams may credit Stamps manually only to remedy an error on our part or to resolve a complaint.

22. Variation, Suspension and Withdrawal

22.1 We may at any time vary these Terms and vary, reduce, suspend, withdraw or discontinue the Club or any part of it. That includes, without limitation, any Reward, Always-On Benefit, promotion, seasonal offer, Stamp, Level, Tier, qualifying threshold, minimum spend, expiry period, earning channel, redemption channel or eligibility requirement.

22.2 We may cancel Stamps, Rewards and Always-On Benefits, including those already issued to your Account, where we vary, replace, suspend or close the Club. Karali Group Limited reserves the right to cancel or amend membership, Stamps, Levels, discounts, benefits and Rewards.

22.3 Variations take effect on publication within the App and at marugame.co.uk. The version published there is the version that applies. Where a variation removes or shortens an entitlement you already hold, we will give you reasonable notice and, so far as reasonably practicable, an opportunity to redeem it before the variation takes effect.

22.4 Where we close the Club we will give not less than 30 days’ notice and will state the period within which Rewards then held may be redeemed.

22.5 Clauses 22.1 to 22.4 are subject to clause 1.4, and nothing in this clause 22 operates to exclude or limit your statutory rights.

23. Closing Your Account

23.1 You may close your Account at any time within the App or by writing to Konnichiwa@marugame.co.uk.

23.2 On closure your Stamps, Levels and Rewards are cancelled and cannot be reinstated if you subsequently re-register.

24. Data Protection

24.1 Karali Group Limited is the controller of personal data processed in connection with the Club.

24.2 We process your personal data to operate the Club, administer your Account, issue and validate Stamps and Rewards, and communicate with you about your membership. Full details, including the lawful bases on which we rely, the recipients of your data, retention periods and your rights, are set out in our Privacy Policy at marugame.co.uk/privacy-policy.

24.3 You may exercise your data protection rights, including access, rectification, erasure and objection, by writing to Konnichiwa@marugame.co.uk. You may also complain to the Information Commissioner’s Office at ico.org.uk.

25. Liability

25.1 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

25.2 Subject to clause 25.1, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

25.3 Subject to clause 25.1, we are not liable for the unavailability of the App or of any network or platform, nor for any failure to earn or redeem a Stamp, Reward or Always-On Benefit arising from such unavailability, save where caused by our failure to use reasonable care and skill.

26. General

26.1 These Terms, together with any terms published with a specific promotion, constitute the entire agreement between you and us in relation to the Club.

26.2 If any provision of these Terms is or becomes invalid, illegal or unenforceable, the remaining provisions continue in full force and effect.

26.3 No failure or delay by us in exercising any right under these Terms operates as a waiver of that right.

26.4 We may assign or transfer our rights and obligations under these Terms, including on a transfer of the business. You may not assign or transfer your rights or obligations.

26.5 These Terms do not confer any rights on any person other than you and us, and no person other than you and us may enforce them.

26.6 These Terms are governed by the law of England and Wales. You and we submit to the non-exclusive jurisdiction of the courts of England and Wales. If you reside in Scotland or Northern Ireland you may also bring proceedings in the courts of that jurisdiction.

Karali Group Limited, company number 09319530

Avon House, Arden Road, Ealing, London W13 8RP

Konnichiwa@marugame.co.uk

GDPR & Privacy Policy